Health Care & Education Visitor Management
With an automated visitor management system, health care and educational facilities can automate most receptionist duties.
Staff shortages cannot risk patient & student safety. Recording the arrival of patients, students, staff, contractors and visitors is essential health, safety, and physical security. So facility managers are increasing their investment in visitor management technology.
QR codes and smart phones mean the end of screening by a receptionist along with paper record keeping, transcription and filing. Every type of visitor can be directed to their proper location and/or host. And regular visitors can receive digital badges for fast repeat check in.
Investing in digital visitor management solutions lets facilities elevate safety and compliance while simultaneously reducing overhead and administration costs. Digital visitor management solutions allow facilities to know who is or was onsite, now or in the past. If a health, security or other kind of incident occurs, such data is essential.
Benefits of a Digital Visitor Management System for Healthcare & Educational Facilities
Healthcare and Education are experiencing a generational shortage of labor. The Covid pandemic, early retirements, inadequate recruitment, skills training and immigration restrictions have all constrained labor supply.
Workforce development can take years, and immigration reform perhaps never. But automation via technology can happen today.
Automating routine tasks that can be easily performed self-service using mobile consumer technology makes total business sense. Skilled resources should only be employed for higher value tasks. And digital automation creates new data sources that can be used to run a better business.
Healthcare & Education providers have a unique set of challenges. Access to certain areas will be limited by visitor type.
Some areas are only for patients, students or staff, or maybe close family and staff. Some areas are only for staff. Others for visitors and vendors.
According to the International Association for Healthcare Security and Safety, patients are exposed to a number of risks. Contagious diseases are an obvious example, but the elderly and high risk patients are also susceptible to threats from trespassers or unwanted visitors.
A facility’s visitor receptionist process can be challenging, especially when customer service means managing family visitation privileges and preferences.
Automating receptionist recordkeeping duties is only one benefit. With Safe Site Check In automation, most visitor reception functions – patients go here, staff there, visitors elsewhere – can now be automated.
Staff can now respond only to exceptions while spending more time with patients or students and less time waiting for arrivals. Regular visitors and vendors experience less wait time. Everyone’s satisfaction and productivity improves.
Because Safe Site Check In is digital, arrival and attendance data is immediately permanently stored in the cloud, encrypted and secured. Visitor logs go online, eliminating paper, data entry and filing, saving not only labor costs, but physical space costs as well.
And with our new onboarding and QR badging, staff and frequent visitors can check-in faster and easier than ever.
Get Started with Safe Site Check In
Affordable, safe, secure, satisfaction guaranteed
Automated Visitor Management for Safety-first Facilities Reduces Risks and Saves Money
All facilities strive to provide a safe, secure, and productive environment for patients, students, family, staff, caregivers and employees. It’s essential to brand integrity and reputation.
These are some of the ways Safe Site Check In can streamline facility access operations:
- Customer Service – Family, staff, caregivers, contractors and professionals experience less waiting.
- Visibility – Staff now has a real-time view of all arrivals and their identity and reason for visiting.
- Security – Maintain the confidentiality of all visitor records and protect from unwanted visitors.
- Safety – Ensure that each visitor gets the necessary safety information and screening data.
- Productivity – Shift your front desk workload to high value tasks and limit interruptions to only those visitors needing immediate help.
Safe Site Check In – How it Works
Visitors check in by scanning a facility-specific QR code poster using any smartphone. There is also a Kiosk (tablet) mode version for visitors without a smart phone. Once scanned, first time visitors identify themselves by name, email and phone number. Repeat visitors can be onboarded and provided a QR badge for easy, fast check in.
New and repeat visitors answer the questions you customize for your facility’s specific needs. Selected responses result in supervisor alerts (e.g., possible disease exposure, or a contractor or delivery arrival). First time visitors can be presented with a liability waiver or safety training video. A successful check in results in a unique green QR confirmation code.
Managers can also alert workers to jobsite conditions important for their safety, such as weather conditions, new seasonal disease protocols like the flu, planned construction, or reminders about using personal protection equipment (PPE).
Questions and answers are permanently cloud stored for compliance reporting or claims handling. GPS verification makes sure everyone is checking in at the physical location where they should be.
Workers can also create their own password protected Profile containing data critical for managing your workforce. Profiles contain their certifications, licenses, work permits, training data, vaccination status. And safety data sheets are accessible by anyone onsite from within the app.
The Safe Site Check In webapp is available in English and Spanish. There are no downloads, installs or IT services necessary. Works with any device or browser. Setup is easy – printing and laminating QR posters takes the most time – and there are dozens of q&a templates available for customization. Our customer success services help you configure for special needs: For example, a public check-in followed by a restricted access check-in.
With Safe Site Check In, you don’t need an in-house IT team to utilize and manage our automated daily log. Anyone can set up the check-in site within minutes. Requires no new hardware or software, downloads or pre-registration by staff or visitors. Be up and running in minutes, all for one affordable monthly subscription. Contact Safe Site Check In via our free trial or demo today!